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What areas do you cover?
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Are you insured?
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Are your cleaners insured?
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What kind of services do you provide?
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Will I have the same cleaner every week?
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Is there a minimum number of hours per visit?
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Can I have a cleaner for an hour per visit?
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Can I have a cleaner once a month?
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How do you vet your cleaners?
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How long will it take you to find me a cleaner?
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Can I specify the day of the week the cleaner comes?
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Do you provide transport for the cleaners?
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What happens if the cleaner goes on a holiday? Do you provide a replacement?
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Who pays the cleaner you or I?
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How do you ensure reliability and honesty?
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Can my cleaner come when I am out at work?
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Are there any extra charges I have to pay - transport expenses, holiday money etc.?
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Is there a minimum term contract for using your services?
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Will you be able to provide a cleaner if I move to a different area?
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Do I stil have to pay if I go away for a few weeks?
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Are there any agency fees or charges on top of your rates?
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Who is responsible for providing the cleaning materials and equipment?
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What happens if I am dissatisfied with the service provided by your cleaner?
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Many companies act as introduction agencies only. Do you operate on the same basis?
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Do you guarantee you service?
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How do I pay?
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Is there a minimum charge for your carpet cleaning service?
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What are your working hours?
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How long have you been in business?
Frequently Asked Questions
Is there a minimum number of hours per visit?
Yes.
We require 3 hours minimum per cleaning visit.
If you book 4 hours or more per week you can have 2 hours per cleaning visit.
Copyright
© 2005
HCH Inc.
All rights reserved.
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